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EDI Connect - Get real-time mobile updates on your service work with EDI (EDI Connect - Model EDI Connect)

Price: This is a Free Service

Quantity:


Warranty:

NA

Description:

EDI Connect

EDI Connect is our online portal for cataloging the service work that we perform at your facility.
We give our customers access to this portal so that they can keep up to date on their service work.
This is a Free Service to all EDI Customers.

Features & Benefits:

Get real-time notifications via text and/or email letting you know the status of your service work.

  • We are on our way
  • We have arrived on-site
  • A journal entry has been made on your work order by one of our technicians
  • We have left your facility

Interact with the same work orders that we do.

  • Review past and present work orders
  • Make comments to us on work orders
  • Upload photos and supporting documents that relate to service jobs at your facility.

Request a new service call:

With EDI Connect, you can open our app on your mobile device or computer and request a service visit to your facility.
You can let us know what the problem is and even supply us with photos.  A service job is automatically added to our roster of service jobs and our Administrators are notified of your request.

How to get started:

  • Using your mobile device or computer, visit EDI Connect
  • Save it to your favorites (Bookmark the page)
  • If you're using a mobile device, Save a copy to your devices Home Screen for added convenience
  • Call our office and speak to Dave to obtain a user ID and password - 586-566-8870
     

* If you have any questions about EDI Connect, please contact Dave Hughes at 586-566-8870

 

 

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